Synital

International Consulting

Consultancy

Koninklijke Bibliotheek

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Also known as the National Library of the Netherlands

The National Library of the Netherlands is based in The Hague, founded in 1798. The KB collects everything that appears in and about the Netherlands, from medieval literature to today’s publications. About 7 million publications are stored in the warehouse, including books, newspapers and magazines.

The National Library also provides a CMS platform, based on Adobe Experience Manager to most of the libraries in the Netherlands on which they can set up their websites.

I help the National Library in the following areas:

Adobe Experience Manager

  • Support both internally (staff) and externally (public libraries) with the platform that was created on top of AEM and AEM’s diverse functionalities.
  • AEM 6.X comes with the new TouchUI, that was not rolled out yet. I picked up the initiative to manage this project.

CI/CD

Since most (all) teams are still following an ‘old fashioned’ deployment programme, I thought it would be best to introduce CI/CD, like I did with VodafoneZiggo.

This will give us less risk, faster time to market, better testing, smaller increments and way less expensive releases.

Adobe Analytics

Again, support both internally (staff) and externally (public libraries) with the use of Adobe Analytics, settings up nice dashboards, understanding the tool. But also practical setup of campaigns in Adobe Experience Manager to be tracked in Adobe Analytics. I also support the Adobe Analytics trainings.

Adobe DTM / Launch

When I started working for the National Library, they were still using Adobe DTM. Together with a consultant from Digital Power, I migrated all the properties from Adobe DTM to Adobe Launch.

VodafoneZiggo

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http://vodafone.nl

http://ziggo.nl

For VodafoneZiggo, I guided the development teams towards the company’s strategy and vision by building bridges between marketing, business and technology. Our team set up a platform based on Adobe Experience Manager 6.1 that can be used to create the websites ziggo.nl and vodafone.nl in the near future. The first release was the Ziggo Entertainment Portal.
Biggest challenge is the managing of stakeholders in the component-based thinking in building pages. But regular missionary work is paying off because of the fast output rate of pages.
This project’s goal is not only providing a CMS platform, but also a new way of working for the digital department of both Vodafone and Ziggo. The new way of working is the finishing touch of the digital transformation that was applied to the whole department. The way of working enables scrum teams to fully deploy their changes to a production environment within the same sprint, using our cutting edge continuous delivery platform. This was rolled out over 6 scrum teams.

Pearson, London, UK

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Pearson needed a technical lead for several projects:

1. Pearson Qualifications: Help the team board the Pearson Qualifications website onto the Pearson Marketing Cloud infrastructure and codebase. This will optimise the monitoring and tech ops work by having this centrally managed.

2. Pearson UK: Set up a new Pearson UK website based on the Pearson Marketing Cloud. Future developments include integrating other Pearson affiliated websites onto Pearson UK.

3. Pearson UK, Italy, Benelux, France, Hong Kong: Technical onboarding counterpart to the onboarding manager.

http://pearson.co.uk

Allianz, Munich, DE

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Initially, Allianz Technology required assistance in getting a feel on the estimations of the current backlog items by having a solution architect evaluate the stories on a technical level. Eventually, I ended up performing the following tasks:

  1. Leading the business analyst team to optimise the workflows and understand the available technology;
  2. Leading the current architects in better understanding the principles of AEM and the Adobe Experience Cloud;
  3. Technically leading the SaaS team (covering Audience Manager, Analytics, Target) in delivering business values to the Allianz Operational Entities (OE’s);
  4. Creating technical solutions for the bigger roadmap items on the backlog;
  5. Assisting the overall Product Owner in evaluating OE demands.

Bose, Maastricht, NL

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Bose was looking for a technical person to help accelerate a number of test cases in the global personalisation programme (PCE). The tests in this programme vary from automated recommendation scenarios to experience targeting.

The base technical foundation should be there, but is often disconnected from actual business cases. I help Bose in both the following ways:

  1. hands-on improving the technical foundation as analyst / solution architect, while leading a development team to help me do this
  2. guiding the project teams on the business side to help understand the technology and steer business cases to get most out of the available technology

Liberty Global, Amsterdam, NL

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For Liberty Global I support the development team in implementing a temporary solution that offers the registration and recovery flows for all SSO (Single Sign On) users for UPC Austria. After delivery of the project, I act as a service manager to cover the testing and warranty phase.

Adobe AEM aspects:

– components and templates – site manager
– servlets + JSON
– services